Your repair information has a specific job.

Information this site handles

Repair details you provide

Your name and contact details, device and repair selections, preferred visit information, and any issue description you choose to submit.

Repair workflow records

A confirmation number, request and status history, and the operational information needed to review, communicate about, and coordinate the requested service.

Optional aggregate analytics

When you allow analytics, the site may measure page visits and limited actions such as opening or completing a repair step. Repair contact fields are not sent to Google Analytics.

Why repair information is used

Repair information is used for purposes connected to the request and store operation. It may move through the systems used to save the request, send confirmations and status messages, and coordinate work with the store team.

• Save and review a repair request.
• Send the confirmation and status information connected to that request.
• Let the Beltsville store communicate about assessment, timing, and next steps.
• Operate, maintain, and understand the repair-request experience.

Analytics are optional

Analytics run only after you choose to allow them in this browser. When enabled, analytics are configured for aggregate activity such as page paths, repair-step identifiers, and limited action categories—not names, phone numbers, email addresses, repair notes, or confirmation codes.

Your preference is stored in this browser. You can reopen the control and change the choice at any time.

Retention and requests

Retention can differ by record and operational need. Repair information may be kept while it is needed to provide service, maintain business records, resolve a dispute, protect the request and status tools, or meet an applicable obligation.

Depending on where you live and the law that applies, you may have rights to ask about, access, correct, or request deletion of personal information. This notice does not determine which rights apply to a particular request. The store can review the request and explain if some information must be retained.