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Repair status

Check your repair request.

Open the secure link from your repair email, or use your confirmation number and phone number to request a new link.

Request status linkRequest a repair
  • Secure-link details
  • Generic recovery response
  • Personal details stay private

Link recovery

Email me my status link

Enter the confirmation code and phone number on your request. For privacy, this only requests a new secure link to the email address already on file; it never shows whether a repair matched.

Preparing secure link recovery…

Your current link stays active while a replacement is prepared. If the provider accepts a replacement, the prior link may remain available briefly until the new link is opened. A pending replacement can open for up to 24 hours, or until the request's retention ends, whichever comes first. Provider acceptance does not guarantee inbox delivery.

Frequently asked questions

Need help with a repair?

Send a repair request online or call the store to ask about service, pricing, and availability.

Request a repairFind a store